Jak nás vidí naši zaměstnanci
Customer service assistant, CZ
od prosince 2016
„Hlavní částí mé práce je řešení požadavků, potřeb a očekávání zákazníků a prodejců v mém regionu. Svoji práci považuji za velmi důležitou, protože jsem spojení mezi prodejcem - zákazníkem - logistikou a skladem.
Musím spolupracovat se všemi členy tohoto řetězce tak, aby byli spokojeni jak zákazníci, tak i společnost. Je skvělé získat zpětnou vazbu od zákazníků, ale také od lidí ve společnosti.
Každý den se těším na nové pracovní výzvy, které mě osobně posunou kupředu.
Pracujeme společně a snažíme se vytvořit jeden funkční mechanismus. Snažíme se vždy najít nějaké řešení nebo alternativu k dosažení spokojenosti zákazníků i firemního cíle.
Týmová práce + smysl pro humor + vzájemná podpora = Společně zvládneme všechno.“
“The main part of my job is to solve the requests, needs and expectations of the customers and the sales guy in my region. I find my work very important, because I am the connection between sales guy – customer – logistics and warehouse.
I must cooperate with all the members of this chain in order and in way that both customers and the company is satisfied at the end. It’s great to receive feedback, from customers but also from people in the company.
Every day I look forward to new job challenges which move me personally forward.
We work together and do our best to create one functional mechanism. We always try to find some solution or alternative to achieve both customer satisfaction and company goal.
Team work + sense of humour + support of each other = Together we manage everything”
System Support Analyst, UK
Since January 2017
“As well as having a helpdesk role I also take part in some of our major IT projects at Gradus and at the other Northern Europe subsidiaries, including updating systems and equipment.
I have recently started some external training which will last around 18 months. I am hoping to keep expanding my knowledge of IT to make myself better at my current role and hopefully one day progress to a management role.
The staff will be more than happy to help you out in any way possible, but also make sure that you are open to any training offers that may come your way. The harder you work the more you get out of it in the end.”
Team Leader, UK
Since 21 years
“The main purpose of my job is to oversee both Sales Offices and maintain sufficient staffing levels. I also work with and provide support for the Field Sales Team, which allows me to develop my ability to solve problems efficiently and work under pressure.
Dealing with other departments within Gradus is a pleasant experience as everyone is so friendly and helpful. We are like one big team.
My managers welcome my feedback and ideas and I feel that I am treated as an important and valued member of the team. I always feel I am appreciated and I’m encouraged to use my initiative to get things accomplished.”
National Director of industry, USA
Since March 2014
“Previously hired as Key Account Manager for Industry, today I manage, market, sell, support, present our cleanroom solution as a National Director of Industry.
There is always a challenge, every day is different and the freedom is given to me to do my job and work with no micromanaging.
Good communication and knowledge of the Industry is a must. Being able to develop relationships that turn into trusting partnerships.
Working at Gerflor it’s both rewarding and challenging.”
Midwest Regional Manager, USA
Since 14 Years
“My primary job is to support, manage, and maximize our Dealers’ Sales and Marketing efforts in the Midwest Region. But If one sentence could sum up my job it would be “Take care of the customer.”
Our Company is a LEADER within our industry, and it’s gratifying to know that we are producing some of the best athletic flooring systems in the world. We want to be more than just a Flooring Company – we also want to be able to use sports as a way of giving back to help the underprivileged.
The main qualities required to succeed at Connor are a “CAN DO” Attitude and a constant “Sense of Urgency” to TAKE CARE OF THE CUSTOMER."